Mit mehreren Spalten
Schaltflächenbeschriftung-
Country coverage
NL, BE, DE, FR and PL are covered by partner workshops today. UK, ES and IT are partner-only for now.
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Workshop requirements
A repair stand, a torque wrench set, a battery-safe charging area and one trained mechanic per store.
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Training & tools
Platform training, a torque spec sheet per model, and access to the diagnostics escalation line.
Mit mehreren Spalten
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Apply to join
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Open repair centre
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Einklappbarer Inhalt
How a customer finds you
End customers reach the network through the repair centre page on the consumer site, which routes them to the nearest listed service point by postcode. Keep your address, opening hours and languages current with the trade desk — an out-of-date listing sends customers past your door.
Do we need to be an existing Qreate dealer to become a service point?
No. A workshop can apply purely as a service point without carrying the range for sale. Service-only partners get labour reimbursement and parts access, but not dealer net pricing on whole bikes.
How is the labour rate set?
Per country, reviewed annually. The rate is published in the dealer portal and applies to all approved warranty work regardless of which dealer originally sold the bike.
Can we refuse a bike we did not sell?
You can, but it works against you. Network partners are expected to take level 1 and level 2 work on any Qreate bike, which is exactly what brings customers into the workshop in the first place.